When Places in your Organisation become inactive due to temporary shutdowns or closures, you can disable them in the Web App.

Disabling a Place means that any scheduled Ops will not be considered Due/Overdue/Missed for that location; however, any Ops or Issues actioned before the Place was disabled will still exist in Analytics and the Issues Log.

To disable a Place

  • Navigate to Settings > Places

  • Open the Details menu (the pink bar on the right of the screen)

  • Use the toggle to disable the Place, and switch it to the off position (it will appear grey, rather than green)

  • Click the Save icon to preserve the change

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