Highlights in this release include:

  • 'Closed-loop' auditing
    tightly integrating the relationship between Ops & Issues, it includes new reporting features that (for example) allow you to see all Ops/audits that have associated Issues/actions (and check the status).

  • Quick reporting on whatever you're looking at
    e.g. if you're looking at a staff record, you can quickly jump to see all Ops they've completed or all Issues assigned to them.

  • An epic bug-squashing mission

Scroll down to learn more...

An Epic Bug-Squashing Mission

Following our last HUGE release approx 3 weeks ago (which introduced many hotly-requested features and enterprise-level functionality), we've been working really hard on polishing things as part of our endeavour to bring you the best possible user experience.

Whilst many software vendors try to hide their faults, we actively seek your feedback so that we can improve the system for you. For this reason we're proud (rather than embarrassed) to announce that this release resolves or improves 73 individually reported defects and suggestions (no wonder the bug looks so scared).

Just in case more evidence of our commitment to improving your experience were needed, we've made it even easier for you to contact us by adding access to live chat and help files directly from the native app.

Simply click on the More (...) button, then Preferences. There you'll find two big 'help me' buttons...

Closed-Loop Auditing Functionality

When carrying out an audit, observations will be made that spawn follow-up actions. In OpsBase parlance, the audit is an Op and the follow-up actions are Issues.

In this latest release we've tightly integrated these to make it much quicker and easier to find and report on things like:

  • All Issues/actions raised from a particular Op/audit (and see their status)

  • The Op/audit that the Issue/action was raised from

  • Much, much more...

Quick Reporting

We've made it much easier to quickly see 'everything related to the record you're looking at'. It's best to explain this with an example...

If you're looking at a staff record, you can quickly jump to see all Ops they've completed or all Issues assigned to them (as illustrated below).

Simply click the 'more' (...) menu. You can try this throughout the system.

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