Within the web app you can assign an Op Supervisor and optionally turn on notifications (via email and/or app) for events including: 

  • Op Due
  • Op Late
  • Op Completed
  • Op Missed

The Due and Late notifications can also be turned on for the Op Performer to help ensure checks are completed on time. These will appear as notifications on the device.

Within the native app, there is an Alerts page (accessed via the menu) which displays a history of all notifications received so that you can see what has happened since you last checked.

The updated alerts and notifications also work on Issues (when they're Raised, Reassigned or Commented on).

This video walks you through the settings and also shows how you can turn on Profile Preferences to determine whether the notifications come to you via app, email or both.

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