When you invite a member of staff to become an Administrator of the OpsBase Web App, it is important that they follow the steps below...
IMPORTANT - these steps should be carried out on a desktop or laptop computer with the Chrome web browser:
The user will receive an invite email (to the registered email address)
Click the link in that email from a desktop/laptop PC/Mac
(i.e. NOT a mobile/iPad/tablet).
At that point you'll be prompted to enter a password
(which needs to be 8+ characters including CAPS, lowercase and numbers)
After confirming, you'll then be logged into the web app with Admin rights.
If you ever forget your password, you can use the Forgotten Password link on the login page or click the button below.