The brief introductory video below shows what happens when issues are logged and how Admins can manage them in the Web App.

It covers:

  • How issues are created (and how to add new ones)

  • Different view options to easily work with issues

  • Prioritisation using customisable flags

  • Issue categorisation

  • Changing the issue status (from New to In Progress)

  • Commenting on issues

  • Assigning and re-assigning issues

  • The difference between the Assigned person and the issue Owner

  • Closing issues

To access Issues go to the Issues Log

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